Processing of personal data when evaluating our products/services

The company, referred to as “PRIORITY QUALITY CONSULTANTS BUSINESS CONSULTANTS ANONYMOUS COMPANY” (hereinafter “Priority”), serves as the Data Controller for processing your data in the course of evaluating our products and/or services and filling out the corresponding customer evaluation questionnaire.

For this purpose, we process: a) your basic data (e.g. Name, Email) and b) data associated with customer evaluations (e.g. project code, project title, rating, submission date, data that may be contained in the box/evaluation form).

The processing is necessary for safeguarding our legitimate interests, specifically in measuring and calculating customer satisfaction derived from the provision of PRIORITY products/services, with the aim of optimizing the services we offer and maintaining a continuous effort to meet our customers’ needs.

Access to the data is restricted solely to essential personnel within our organization, all of whom have received the necessary information to ensure the secure processing of your data. Furthermore, external companies collaborating with us (in processing) may have access, subject to a specific assignment of processing, such as software service providers. Typically, your personal data is not transferred outside the European Economic Area. In cases where such a transfer is necessary, the standard contractual data protection clauses and/or relevant Adequacy Decisions, as endorsed by the European Commission, are applied.

Your personal data is retained for a reasonable period, determined by the nature of the data processing and only as long as necessary to fulfill its intended purpose. Specifically, personal data is retained for a period of one (1) year, after which it is anonymized.

We assure you that we have implemented appropriate organizational and technical measures to secure and protect your data, preventing any inadvertent or unlawful processing.

You have the following rights regarding your personal data:

• Right of access:  You can request information from us about whether we are processing your data and obtain details about the specific conditions of the processing.
• Right to correct inaccurate personal data (e.g. name correction or email change notification).
• Right to data portability: You can request to receive the data you have provided in readable form or request that we transmit it to another controller.
• Right to object to the processing of your data: You can object to the processing of your data and we will stop processing your data unless there are other compelling and legitimate reasons that override your right.
• Right to complain to the supervisory authority:  If you believe that your requests have not been adequately addressed or that any relevant right has been violated, you can file a complaint with the Personal Data Protection Authority (postal address: Kifisias 1-3, P.O. 115 23, Athens; tel.: 210-6475600; email address: [email protected]).

For more information about the processing of your personal data, feel free to sumbit a request to either our postal address: Sofokli Venizelou 49-51, 14123, Lykovrysi, or to the email address ([email protected]) and we will reply as soon as possible.