ITIL® is the most widely used IT services management framework worldwide. Aimed at improving efficiency, achieving consistent levels of service and promoting substantial change and improvement, ITIL® is an invaluable tool for any organization operating in the modern digital landscape. The ITIL® 4 Foundation seminar presents the basic elements, principles and procedures of ITIL®, both theoretically and practically, drawing examples from PRIORITY’s significant experience in similar major projects.
ITIL® 4 Foundation (Information Technology Infrastructure Library)
Material language: English
Material: Presentation of training
Duration: 16 hours
Method of Implementation: Physical presence, Remotely
Voucher: This training is bundled with exam voucher
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserve.
Aim of the seminar:
Understanding the principles and basic elements of IT services management.
Educational result:
The application of ITIL® tools, techniques, and concepts in the daily operation of the company to provide high quality digital services.
To whom it is addressed:
To Managers and executives of IT and ISO managers who want to improve the operation of IT in their business and start the journey for the complete implementation of ITSM.
Contents:
