|
The international standard ISO/IEC 17020 sets out general criteria for the operation of various types of bodies performing inspection.
The definition of inspection overlaps with that of testing and product certification where these activities have common characteristics.
Generally, inspection involves direct determination of the conformity with specific or general requirements of unique - often complex or critical - products or small series of products, whereas product certification primarily involves indirect determination of the conformance of products manufactured in long series to specific requirements.
The requirements of ISO 17020 are contained in 14 major sections including:
1. Administrative requirements
2. Requirements for independence, impartiality, and integrity
3. Confidentiality
4. Organization and management
5. Quality system
6. Personnel
7. Facilities and equipment
8. Inspection methods and procedures
9. Handling of inspection samples and items
10. Control of records
11. Inspection reports and inspection certificates
12. Subcontracting
13. Complaints and appeals
Cooperation with other inspection bodies
|
Accreditation 
